What's Included

  • ITIL-aligned service management processes (incident, problem, change, and request management)
  • PRINCE2-based project governance — defined roles, stage gates, and controlled delivery
  • IT policy and procedure development (acceptable use, data handling, change control)
  • IT risk register creation and ongoing risk management support
  • Compliance readiness assessments (GDPR, ISO 27001, Cyber Essentials)
  • IT audit preparation and evidence gathering
  • Vendor governance and third-party risk reviews
  • Service desk process design and SLA framework definition

How It Works

1Arrange a callBook a free discovery call so we can understand what you need.
2Site visit & assessmentWe review your current IT processes, policies, and compliance posture.
3Clear quoteWe provide a tailored, no-obligation proposal for exactly what is needed.
4ImplementationOnce you approve, we put the frameworks in place and support your team through them.

Who It's For

Growing businesses preparing for their first compliance audit, scaling teams that need consistent IT processes, or organisations pursuing ISO 27001, Cyber Essentials, or investor-grade IT governance.

Why Lumethics

PRINCE2 and ITIL certified, with hands-on experience standing up governance frameworks in large, regulated environments — scaled to fit what your business actually needs, not a one-size-fits-all template.